Support Services, Information, Advice and Personal Advocacy: Responding in person/phone to a range of queries from older people and their carers eg. Advising where to obtain a service, what is available. Providing confidential support and empowerment to older people.

Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books.

Accredited Visiting Service:  Auckland has two Visiting Service coordinators who cover Central and West Auckland.  Volunteer Visitors are checked, trained and matched with lonely, older people living independently in the community, for regular, weekly visits.Accredited Visiting Service Central Auckland – Phone 820-2714

Accredited Visiting Service West Auckland – Phone 820-2713

Education: Holding education seminars for the public eg. positive ageing, Enduring Power of Attorney, WINZ.

Elder Abuse and Neglect Prevention Service: Providing confidential support, advocacy and information for people facing elder abuse and neglect.

Total Mobility Scheme: Providing assessment for people with a disability and provision of a Total Mobility card for discount taxi fares.

In-home Support: Referring on to recommended services (eg. trade services) that can provide for the necessary maintenance work to be done in client’s homes.